Latest updates in Goelett

Goelett has completed and certified a two-way integration with Umbrella Faces, a leading global profile management tool for TMCs and corporations. This integration allows for seamless and flexible exchange of profile data between Goelett and Umbrella Faces, eliminating the need for data resynchronization.

Goelett has refined the hotel search filtering process to provide more accurate and efficient results. Previously, applying advanced filters like meal availability, local tax inclusion, or refundability sometimes led to search results that included hotels without any valid rates. This created a frustrating experience for users and hindered the booking process.
To address this, a stricter filtering mechanism has been implemented. This new mechanism filters out hotels that do not meet the specified criteria during the initial search, ensuring that the displayed results are more relevant and accurate.

We’ve improved currency handling for low-cost carrier bookings to ensure smoother integration with TMC back-office systems. Previously, the purchase currency for LCC bookings depended on the origin country’s market. This caused issues for TMCs with back-office systems that only accept EUR, as bookings originating in markets like the UK would have a purchase currency of GBP. Goelett now provides greater flexibility and clarity for LCC bookings.

The names of the elements that display the purchase currency and value have been made clearer, and new elements have been added to show the converted values in the currency specified in your general settings. This ensures that TMCs can always receive booking information in their preferred currency, regardless of the flight’s origin. Goelett sources currency exchange rates from ECB.

Goelett now offers the ability to purchase additional luggage directly within the platform when booking Air France/KLM flights via our Direct Air France/KLM NDC integration. This new feature eliminates the need for travelers to visit the airline’s website or contact support to manage baggage needs.

When booking eligible Air France/KLM flights, travelers will see an option to purchase additional luggage.  Available luggage options and prices will be displayed in real-time based on NDC data. The total booking price will update automatically to reflect the selected luggage. Confirmation of the added luggage will be included in the booking summary and e-ticket.

Goelett has improved the cancellation process for multi-inventory rail bookings made through ITP PAO, providing greater flexibility and control for managing bookings with multiple offers. Users can now cancel all refundable portions of a multi-inventory booking. The system automatically retries cancellations in case of technical issues or communication errors, ensuring successful cancellation whenever possible.

After canceling refundable offers, the exchange functionality is dynamically managed. If multiple inventory offers remain, the exchange option is disabled. However, if the remaining offers are from a single inventory, the exchange button becomes available.

This update streamlines the management of multi-inventory rail bookings, providing a more efficient and user-friendly experience. In the event of cancellation failures despite retries, the system notifies the user and logs the issue for further investigation.