Enabling Ouigo Refund Process in Goelett

We’ve automated the refund process for Ouigo train services in Goelett, for refund requests submitted via Ouigo website. This enhancement provides a more convenient and efficient refund experience for users who encounter involuntary cancellations on Ouigo train services. How it works: Refund Processing:For refund requests that are due for processing, Goelett automatically changes the cancelled […]

Enhanced EMD Functionality for Sabre Ticket Exchanges

To accelerate the ticket exchange process, we’ve automated Electronic Miscellaneous Document (EMD) generation for Sabre tickets. When exchanging tickets, the system now automatically creates EMDs for penalty fees and residual value refunds, improving efficiency and accuracy. This eliminates the need for manual EMD creation, reducing potential errors and streamlining the overall process.

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