News & Resources

/

Updated information on the booking cancellation pop-up

Updated information on the booking cancellation pop-up

Users attempting to cancel a reservation with a past check-in date had encounter an error message stating that the cancellation cannot be processed. This is because the reservation has already passed its check-in date and is no longer eligible for cancellation.

To address this issue, a pop-up window will now appear when a user tries to cancel a reservation with a past check-in date. The pop-up will clearly inform the user that the reservation cannot be canceled due to the expired check-in date. Additionally, the pop-up will provide a single-button option to close the window without allowing the cancellation to proceed.

All posts from this release

Request a demo

Request a personalized demo to unlock the potential of seamless booking with Goelett.
Explore how our online booking solution can enhance travel management at your company.

If you have any questions about your booking, please contact our dedicated team at travelsupport@goelett.eu.

First name

*

Last name

*

E-mail address

*

Phone number

Company name

*

Comments (optional)

The information you provide on this form will be used by Goelett to send you news about our brand. You have the right to access, modify, delete and port all data concerning you.

 

*