Goelett has implemented a new process for handling refunds on train bookings to prevent potential fraudulent behavior with refunded tickets being used for travel. When a traveler requests a refund for a train ticket shortly before their departure date, the refund will now be delayed until after the train has reached its destination. This helps to ensure that the ticket cannot be used for travel after the refund has been requested.
To provide transparency and clarity, the booking history will be updated with the respective information.
This enhancement provides a more secure and reliable refund process for train bookings, preventing potential fraud and ensuring a smooth experience for travelers.
