Product knowledge

/

Ticket hold for Bene Moove

Ticket hold for Bene Moove

This release introduces hold functionality for Bene Moove rail bookings via the new Bene API. It is now possible to put a BENE Moove rail booking on hold, provided the Last Ticketing Date is sufficiently far in the future, giving travelers more time to finalize their plans. This feature is enabled only for the new Bene API; there were no changes to the legacy API. 

Hold booking functionality: 

A “hold booking” is a temporary reservation that secures a seat and price without initiating the full booking process. It creates a reservation but does not issue a ticket or trigger further Goelett workflows (e.g., approval). This reservation is contingent on certain conditions, such as a time limit before automatic cancellation, self-confirmation, or approval (if enabled). If these conditions are not met, the reservation is automatically canceled. Hold functionality is always optional for users. 

All posts from this release

Request a demo

Request a personalized demo to unlock the potential of seamless booking with Goelett.
Explore how our online booking solution can enhance travel management at your company.

If you have any questions about your booking, please contact our dedicated team at travelsupport@goelett.eu.

Request a demo EN

The information you provide on this form will be used by Goelett to send you news about our brand. You have the right to access, modify, delete and port all data concerning you.