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Self-Service Modifications for Arranged Trips (Trainline, PAO)

Self-Service Modifications for Arranged Trips (Trainline, PAO)

Previously, travelers, whose trip has been arranged by someone else couldn’t modify or cancel their bookings. This required involvement from the arranger, potentially causing delays or inconveniences. Now we’re introducing self-service trip management, which allows solo and multiple travelers to directly modify or cancel their trips, mimicking the functionalities currently available to arrangers.

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