Latest updates in Goelett

This release introduces a significant upgrade to the Goelett mobile app user experience for rail travel, enhancing convenience and control over the rail tickets. By this new functionality, access and managing rail tickets directly within the app is easier than ever, thanks to the following updates.

• Easily access a variety of digital ticket formats, including:
  • Downloadable PDF tickets
  • QR codes (automatically stored for offline use)
  • Information if a ticket was sent to the traveler’s e-mail directly
• Atoc Kiosk ticket support:

For bookings requiring Atoc kiosk ticket collection, a clear reference code will be displayed within the Rail Card. This code can be used to retrieve your tickets at the designated kiosk at the station.

• Enhanced offline access:

QR codes and Atoc kiosk ticket collection reference codes are automatically stored for offline access, ensuring you can access your ticket information even without an internet connection.

Additionally for Eurostar users crossing UK border, there is new notice enablement:

• A prominent yellow warning will be displayed for upcoming Eurostar journeys booked through channels other than Trainline.
• This warning alerts travelers that they are required to provide their passport details to Eurostar directly to ensure their travel documents are issued correctly.

These new features have been carefully designed for clarity and ease of use, with clear action buttons and relevant ticket information prominently displayed in the app.

Thanks to the contextual Information, Goelett app intelligently determines the appropriate ticket format for each booking and displays the relevant information accordingly.

This update empowers users to manage their rail travel more efficiently and conveniently. With a variety of digital ticket formats, intuitive design, and enhanced offline functionality, users can now travel with greater confidence and more sustainably without any need for physical tickets, even if they are out of internet on the trip.