Product releases and changelog
Explore the most recent changes, updates, and new features introduced in the Goelett app. Stay informed about our ongoing improvements, designed to enhance the user experience and optimize the application’s performance
We’re excited to announce the integration of Assurever as a new insurance provider for Amadeus. With this release, travel agencies and partners can now seamlessly access Assurever’s insurance offerings directly through the Amadeus platform. This integration expands the range of protection options available to travelers, helping agencies deliver greater peace of mind, flexibility, and confidence when booking trips. In next steps we will enable such a possibility for Sabre users.
To further promote environmentally conscious travel behavior, we’ve extended access to the Sustainability section for guest profiles. Guest users, who typically have limited privileges, can now view relevant CO₂ emissions settings directly within their profile view. When enabled by an administrator, this feature ensures that the Sustainability section becomes visible for guest profiles, increasing transparency and supporting broader sustainability engagement across all user types.
To ensure trip names always reflect the most accurate itinerary, we’ve enhanced how they update after modifications. By default, trip names are auto-generated based on key itinerary details such as destination and dates.
With this update:
This enhancement reduces manual work while keeping full control in the hands of the traveler when a personalized name is preferred.
To improve usability and accuracy when entering offline booking requests, several refinements have been made to the offline form:
To help approvers stay informed and maintain control over travel compliance, Goelett now sends an email notification when a rail booking is modified after approval and ticketing. Now, the original trip approver who validated the booking receives and email notification:
To reduce confusion and improve clarity for approvers, we’ve updated the layout of travel approval request emails. Previously, the assistant’s name was displayed at the top of the message, while the traveller’s name appeared only at the bottom, making it easy to miss
This enhancement improves readability and helps streamline the approval process, especially when assistants manage bookings on behalf of others.
Now:
Bookings modifications (such as changing the time or cancelling it) made through external channels – like a ticket counter, self-service machine, or the other external apps – are now automatically updated in Goelett. Previously, when user modified their rail booking in a third party tool it required manual effort to have data synchronised.
Now, changes will be automatically reflected whenever there is a change using external systems to user booking. This means Goelett will always show the most up-to-date information, giving users a consistent and reliable experience no matter where their trip is managed.
User-specific rail preferences are now applied automatically during Trainline bookings. When a traveller books a rail service and has preferences saved in their Goelett profile (e.g. seat position, quiet zone), the system will attempt to apply them during booking. Successfully applied preferences are reflected in the booking confirmation for transparency. Currently, this works for PAO and Trainline rail bookings.
This enhancement improves the traveller experience by ensuring smoother, more personalized rail bookings.
To align with new SNCF requirements, we’ve enhanced the way rail offers are presented during the booking process, ensuring travellers receive clearer and more complete information. The cart now displays full details of the selected SNCF offer, including the rail operator name and the complete offer description in text form (no images required). These updates help travellers better understand their fare options and avoid confusion, especially when comparing multiple rail services.
Now:
search:
cart:
We’ve adjusted the seat map to accurately reflect pricing for Flex fare bookings. Previously, free seats included in the Flex fare were incorrectly displayed as chargeable, causing confusion and support issues. The update ensures these seats are now either unmarked as chargeable or explicitly shown as €0.
This change eliminates ambiguity between fare-included and extra-cost seat selections, improving clarity for users, TMCs, and support teams.
Now:
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If you need help with an existing booking, please contact your travel manager or agency.
You can find their contact details by clicking on your initials in the main dashboard and selecting “Agency contact information.”
