Product releases and changelog

Latest updates in Goelett

Explore the most recent changes, updates, and new features introduced in the Goelett app. Stay informed about our ongoing improvements, designed to enhance the user experience and optimize the application’s performance

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Improved support for “on request” hotel & car bookings

We’ve enhanced the experience around on request hotel and car bookings to provide app users with better clarity and reduce confusion when a booking isn’t instantly confirmed.

Now:

  • Clearer status updates: you can now see more informative messages in the app, including an explanation of what “on request” means and when you can expect a response from the hotel or rental company.
  • Voucher logic: Hotel vouchers for on request bookings are no longer shown until the reservation is officially confirmed, preventing premature use or assumptions of confirmation.

These changes help set clear expectations and support smoother communication between travellers and providers.

Example:

New way to display available service in mobile

We’ve improved how provider configurations are managed on mobile. The app now clearly disables booking options from the top navigation search bar when no services are configured, preventing errors and confusion. In those cases the message will inform you about missing services.

Example with different service types available:


Offline form redirect explanation

In cases where a booking can only be completed via the offline form (e.g. due to specific search constraints), you will now see a clear explanation of why you are being redirected. This ensures transparency and avoids frustration during the booking flow.

How does it look now?

Native hotel & flight search now available in the mobile app

With this release, we’re excited to launch new native search for hotels and flights directly within the mobile app. Until now, users were redirected to a web view for these actions. Thanks to this improvement, the entire booking experience stays within the app environment, offering you  smoother navigation, faster performance and pages optimized for mobile use. In addition, we’ve introduced contextual messages during the search journey, so you are clearly informed about important actions (like missing hotel booking) or relevant information at the right time.

This update marks a major step forward in delivering a more intuitive, helpful, and on-the-go booking experience.

ASSUREVER AS AN INSURANCE PROVIDER FOR AMADEUS

We’re excited to announce the integration of Assurever as a new insurance provider for Amadeus. With this release, travel agencies and partners can now seamlessly access Assurever’s insurance offerings directly through the Amadeus platform. This integration expands the range of protection options available to travelers, helping agencies deliver greater peace of mind, flexibility, and confidence when booking trips. In next steps we will enable such a possibility for Sabre users.

SUSTAINABILITY SECTION NOW AVAILABLE FOR GUEST PROFILES

To further promote environmentally conscious travel behavior, we’ve extended access to the Sustainability section for guest profiles. Guest users, who typically have limited privileges, can now view relevant CO₂ emissions settings directly within their profile view. When enabled by an administrator, this feature ensures that the Sustainability section becomes visible for guest profiles, increasing transparency and supporting broader sustainability engagement across all user types.

TRIP NAME AUTO-UPDATE AFTER TRIP MODIFICATION

To ensure trip names always reflect the most accurate itinerary, we’ve enhanced how they update after modifications. By default, trip names are auto-generated based on key itinerary details such as destination and dates.

With this update:

  • If the user has never manually edited the trip name, any changes to the trip (e.g., destination, travel dates, or deleted segments) will automatically update the trip name to match the latest itinerary.
  • If the user has manually entered a custom trip name (e.g., “Sales trip Berlin Q3”), the system will preserve that custom name, even if the trip is modified later.

This enhancement reduces manual work while keeping full control in the hands of the traveler when a personalized name is preferred.

OFFLINE FORM IMPROVEMENTS

To improve usability and accuracy when entering offline booking requests, several refinements have been made to the offline form:

  • The Next and Back buttons on the initial data entry screen have been reordered for improved flow and consistency with user expectations.
  • For easier access, SNCF now appears first in the list of rail subscription options (previously sorted alphabetically). This reflects common traveller preferences.
  • Label French translation update: The label “SNCF Discount Cards” is now correctly translated to “SNCF Carte de Réduction”.

EMAIL NOTIFICATIONS FOR POST-SALES BOOKING MODIFICATIONS

To help approvers stay informed and maintain control over travel compliance, Goelett now sends an email notification when a rail booking is modified after approval and ticketing. Now, the original trip approver who validated the booking receives and email notification:

  • Whether the modification is in or out of policy;
  • Whether the change results in a price increase.

TRAVELLER NAME NOW DISPLAYED MORE PROMINENTLY IN APPROVAL REQUESTS’ EMAILS

To reduce confusion and improve clarity for approvers, we’ve updated the layout of travel approval request emails. Previously, the assistant’s name was displayed at the top of the message, while the traveller’s name appeared only at the bottom, making it easy to miss
This enhancement improves readability and helps streamline the approval process, especially when assistants manage bookings on behalf of others.

Now:

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Please note: this form is not intended for travel support inquiries.
If you need help with an existing booking, please contact your travel manager or agency.
You can find their contact details by clicking on your initials in the main dashboard and selecting “Agency contact information.”