Goelett has improved the cancellation process for multi-inventory rail bookings made through ITP PAO, providing greater flexibility and control for managing bookings with multiple offers. Users can now cancel all refundable portions of a multi-inventory booking. The system automatically retries cancellations in case of technical issues or communication errors, ensuring successful cancellation whenever possible.
After canceling refundable offers, the exchange functionality is dynamically managed. If multiple inventory offers remain, the exchange option is disabled. However, if the remaining offers are from a single inventory, the exchange button becomes available.
This update streamlines the management of multi-inventory rail bookings, providing a more efficient and user-friendly experience. In the event of cancellation failures despite retries, the system notifies the user and logs the issue for further investigation.
