Latest updates in Goelett

User-specific rail preferences are now applied automatically during Trainline bookings. When a traveller books a rail service and has preferences saved in their Goelett profile (e.g. seat position, quiet zone), the system will attempt to apply them during booking. Successfully applied preferences are reflected in the booking confirmation for transparency. Currently, this works for PAO and Trainline rail bookings.

This enhancement improves the traveller experience by ensuring smoother, more personalized rail bookings.

To align with new SNCF requirements, we’ve enhanced the way rail offers are presented during the booking process, ensuring travellers receive clearer and more complete information. The cart now displays full details of the selected SNCF offer, including the rail operator name and the complete offer description in text form (no images required). These updates help travellers better understand their fare options and avoid confusion, especially when comparing multiple rail services.

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We’ve adjusted the seat map to accurately reflect pricing for Flex fare bookings. Previously, free seats included in the Flex fare were incorrectly displayed as chargeable, causing confusion and support issues. The update ensures these seats are now either unmarked as chargeable or explicitly shown as €0.

This change eliminates ambiguity between fare-included and extra-cost seat selections, improving clarity for users, TMCs, and support teams.

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To improve accuracy and reduce confusion for users booking cars using Delivery & Collection (DEL&COL), we’ve updated how the information is displayed in email confirmations and vouchers.

What’s changed?

• Email confirmation: Now shows the DEL&COL information instead of the nearest rental station information. After the change the rental station is no longer displayed.
• Booking voucher: Clearly displays the DEL&COL information, replacing any reference to the rental station.
• Provider consistency: This improvement is applied across all supported providers, ensuring uniform communication regardless of the supplier.

These changes ensure that travellers receive accurate pickup and drop-off location details throughout their journey documentation, helping prevent confusion and ensuring a smoother car rental experience.

 Users can now enter any pickup or return address directly into the offline car rental form, no longer limited to a predefined dropdown list or default addresses. The address field is powered by Google, so as long as the location is recognized, it will be accepted and auto-completed. This improvement gives travelers greater flexibility to specify the exact address they need for car rental services. 

To improve calendar readability, we’ve adjusted how Outlook invitations are sent for 1-night hotel bookings. Instead of blocking the entire day, the calendar event will now default to 8:00 PM to 8:00 AM the next morning. This change ensures hotel stays are visible without cluttering the calendar, especially helpful for busy professionals managing multiple meetings.

We’ve added new options in the Car transport configuration to streamline how carpooling consent is managed across a Business Unit. Admins can now enable similar car booking suggestions by default for all travellers, bypassing the need for individual consent. Alternatively, they can allow arrangers or admins to give consent on behalf of travellers. These new settings help simplify coordination while maintaining transparency through clear tooltips and disabled checkboxes in individual user profiles.