Latest updates in Goelett

We’ve automated the refund process for Ouigo train services in Goelett, for refund requests submitted via Ouigo website. This enhancement provides a more convenient and efficient refund experience for users who encounter involuntary cancellations on Ouigo train services. How it works: Refund Processing:For refund requests that are due for processing, Goelett automatically ...

We’ve improved the handling of canceled rail segments within train trip bookings. Previously, all canceled rail services were automatically deleted from the cart, regardless of the cancellation reason (voluntary and involuntary ones). Now, involuntary canceled rail segments within the single or roundtrip will be retained in the cart, but will be displayed ...