Latest updates in Goelett

We have identified an issue where the current icon indicating PRO fares alsoindicated that a seat selection is possible for fares where seat selection isn’tavailable. This typically applies to second-class fares. To avoid any confusion,we have made a visual tooltip adjustment. Now, all PRO fares are marked asPRO 1RE instead of ESPACE …

Previously, an error (code 66) occurred when booking SNCF tickets with validmilitary ID cards in EDA client profiles. This issue has been fixed. The systemincorrectly processed bookings using military fares, even though the ID cardswere valid. Military personnel can now book SNCF tickets using their IDs withinthe tool.

Building upon our previous enhancement to the multi-passenger booking approval process, we are now introducing the ability to cancel individual trip members independently within multipax Trainline bookings. This feature complements the existing approach, which ensures that only authorized individuals can approve or reject services for the entire booking. With this latest addition, …

Trainline multi-passenger booking approval process has been enhanced to provide a more streamlined and secure experience for both travellers and arrangers. With the new approach, which mimics the setup for hotel booking flow, only the main traveller’s approver can approve or reject services, ensuring that only authorized individuals can make decisions that …

We improved the station search and booking experience by addressing the issue of displaying non-searchable stations in the search dropdown. Previously, all added stations were displayed, regardless of their searchability status. This led to booking errors when selecting stations marked as non-searchable. With this update, non-searchable stations are no longer displayed in …

We introduced the ticket cancellation feature that provides flexibility for canceling individual tickets within multi-passenger trips. It allows Arrangers to cancel tickets separately for outbound and inbound journeys. This ensures that Arrangers can make changes on a more individualized level, catering to specific passenger requirements without affecting the entire group booking.

With this update, Goelett platform now enables the configuration of multiple BENE API accounts at the company/business unit level. This advancement eliminates the previous limitation of a single API credential set, offering greater flexibility and customization options. 

We were not able to split PNRs while we were creating a Multipax booking. Fixing this issue allows us to have consistency with our bookings as we always split the PNR to have 1 pax per booking and also allows TMC to handle it with no issues (offline after sales).

As a result of our ongoing efforts, we’ve expanded our location database, adding missing stations, cities, and airports. This enhancement ensures that our OBT provides more offers and corrects potential issues users may encounter due to incomplete or inaccurate location information when booking.

We’ve developed a solution to effectively manage the challenge posed by rail offers with exceptionally short last ticketing dates (LTD). Through this enhancement, TMCs gain the ability to set a minimum required LTD value within the approval flow settings. This threshold determines whether bookings should follow the standard approval process or opt …