We have enhanced the support communication process by providing direct access to support details from emails (offline reservation). When users receive confirmation vouchers via email, they will now have the option to view dedicated support contact information from the email itself.
Additionally, admins can now provide two support email addresses or two phone numbers, allowing travellers to choose their preferred method of communication. By providing support details within the confirmation voucher email, we aim to streamline the support communication process, making it more convenient for users to seek assistance when needed.