Configurable Passive Segments in Sabre

Previously, customizing the format of passive segments in PNR wasn’t availablefor Sabre bookings. TMC needs might vary depending on different internalneeds, such as: reporting, billing, and customer service. This update empowersAdmins to tailor passive segment formats for services beyond just air travel andto control the display of relevant information for any service type. Important Note:– […]

Improved Cancellation Tracking in PNR

We updated our platform to distinguish between cancellations initiated by system errors versus those made by travellers in the PNR. This refinement ensures clearer visibility and understanding of the reasons behind each cancellation, facilitating better management and response strategies for both users and support teams.

Issue with MIS segment in the PNR

We have addressed a customer feedback request to enhance the PNR editing experience by allowing users to customize the “PAR” element in MIS messages. This element, which is essential for maintaining access to PNR details after booking, can now be modified to any three-letter code. The default value remains “PAR,” but users can now enter […]

Carrier Identification for Lowest Fare in PNR Editor

This enhancement introduces the ability to include the IATA code of the airline offering the lowest fare within the PNR. Previously, the system only provided the lowest fare without specifying the airline. This improvement allows users to easily identify the carrier associated with the most affordable option, streamlining the decision-making process.

Multipax Hotel Booking Cancellation Status

We’ve resolved an issue with multipax hotel bookings where trips were cancelled correctly in Goelett, but PNR continued to display an active hotel segment. This problem was causing confusion as the hotel didn’t receive the correct booking cancellation information. With our fix, the booking statuses accurately reflect their cancellation status.

[Sabre] multiple improvements and bug fixes

As part of streamlining the offers appearing from Sabre in Goelett, we acknowledged and addresses the following bugs to improve the booking flow and PNR creation: – displaying incorrect rate per night for more than one night booking,– missing data in mini rules: missing airport names and displaying rates for multileg trips,– sending PNRs with […]

Business unit code added in PNR editor

The PNR Editor in Goelett has been enhanced to include a new value option called “Business Unit Code” in the Template element. This enhancement allows Goelett admins to easily add the “Business Unit Code” from the Company Structure to the templates. With this enhancement, admins can now include the “Business Unit Code” value in PNRs, […]

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