Streamlined Train Search Navigation
We’ve improved the user experience for rail search results narrowed to a specific timeframe. Previously, the search criteria jumped +4 hours from the last train departure in the previous results. For an example this meant the first page showed trains departing between 10:00-14:00, but the next page jumped to trains departing after 18:00, not after […]
Improved Train Modification Search for Deutsche Bahn
We’ve identified and addressed an issue with modifying Deutsche Bahn journeys booked through Trainline. Previously, searching for the same journey without changing stations during modification might return no results. We’ve improved the search logic to prioritize city names over booked stations during modification searches. This ensures travellers can seamlessly search for existing Deutsche Bahn trips […]
Deutsche Bahn Seat Reservation Fix
We’re addressing an issue where Deutsche Bahn seat reservations weren’t being saved in Goelett OBT. Previously, Deutsche Bahn seat reservations functioned differently than SNCF reservations. While SNCF assigns seats before confirming the Trainline order, Deutsche Bahn assigns them only after the order is fully confirmed. The proposed solution involves using the Trainline OrderConfirmed event to […]
Paid Seat Reservation for Deutsche Bahn
New functionality allows selection and purchase of seat reservations. This update introduces paid seat selection for Deutsche Bahn tickets. A new “Extras” tab will be available during the booking flow, allowing users to choose and purchase a seat reservation alongside their train ticket. This guarantees a designated seat for their journey. How does it look […]
Self-Service Modifications for Arranged Trips (Trainline, PAO)
Previously, travelers, whose trip has been arranged by someone else couldn’t modify or cancel their bookings. This required involvement from the arranger, potentially causing delays or inconveniences. Now we’re introducing self-service trip management, which allows solo and multiple travelers to directly modify or cancel their trips, mimicking the functionalities currently available to arrangers.
Night Train Couchette Availability
Previously, when selecting a night train and searching for couchettes (sleeping compartments), the system might not display available couchettes. This has been fixed, ensuring that all available couchettes are now displayed during the selection process.
Updating Misleading Seat Selection Icon for 2nd-Class Fares
We have identified an issue where the current icon indicating PRO fares alsoindicated that a seat selection is possible for fares where seat selection isn’tavailable. This typically applies to second-class fares. To avoid any confusion,we have made a visual tooltip adjustment. Now, all PRO fares are marked asPRO 1RE instead of ESPACE PRO 1RE. This […]
Error While Booking SNCF Tickets with Military ID Fixed
Previously, an error (code 66) occurred when booking SNCF tickets with validmilitary ID cards in EDA client profiles. This issue has been fixed. The systemincorrectly processed bookings using military fares, even though the ID cardswere valid. Military personnel can now book SNCF tickets using their IDs withinthe tool.
[Trainline] Multipax Booking Management with Individual Traveller Cancellations
Building upon our previous enhancement to the multi-passenger booking approval process, we are now introducing the ability to cancel individual trip members independently within multipax Trainline bookings. This feature complements the existing approach, which ensures that only authorized individuals can approve or reject services for the entire booking. With this latest addition, arrangers gain even […]
New Approval Flow for Trainline Multi-Passenger Booking
Trainline multi-passenger booking approval process has been enhanced to provide a more streamlined and secure experience for both travellers and arrangers. With the new approach, which mimics the setup for hotel booking flow, only the main traveller’s approver can approve or reject services, ensuring that only authorized individuals can make decisions that affect all travellers.