Enabling Ouigo Refund Process in Goelett
We’ve automated the refund process for Ouigo train services in Goelett, for refund requests submitted via Ouigo website. This enhancement provides a more convenient and efficient refund experience for users who encounter involuntary cancellations on Ouigo train services. How it works: Refund Processing:For refund requests that are due for processing, Goelett automatically changes the cancelled […]
Single Segment Cancelation Retained for Rail Trips
We’ve improved the handling of canceled rail segments within train trip bookings. Previously, all canceled rail services were automatically deleted from the cart, regardless of the cancellation reason (voluntary and involuntary ones). Now, involuntary canceled rail segments within the single or roundtrip will be retained in the cart, but will be displayed in a grayed-out, […]
Apartment Offers in the Hotel Content
The new feature allows to include apartments as an accommodation option alongside hotels. This provides users with a wider range of choices for their stays, especially in destinations where apartments might be a more suitable or affordable option. The “Apartments offer” feature is a global setting that affects all users. User Experience: Filters: Users can […]
Loyalty Points Available with Expedia
We decided to extend our connectivity with Expedia and use the possibility of marking rates that are eligible for earning loyalty points introduced by this provider. So far, collecting loyalty points has been available only via GDSs. The rates will be marked as usual by the loyalty points tag.
Goelett Integration with Umbrella Faces
We have enhanced Goelett by integrating it with Umbrella Faces to streamline traveler profile management. This powerful combination enables seamless data synchronization between Goelett, Umbrella Faces, and GDS, saving TMC time and reducing errors. By automating data transfer, TMC agents can focus on higher-value tasks, while travelers benefit from faster bookings and a more personalized […]
New Hotel Voucher Design
This update enhances hotel voucher readability and provides clearer information for travelers. What’s New:
Accor Business Plus Card Integration
Goelett users can now leverage the Accor Business Plus card program directly through our platform. This subscription-based program offers enticing discounts and benefits for stays at Accor Group hotels and it is not loyalty points program. Discount availability depends on hotel and booking criteria. What is the experience like for business traveler?
Streamlined Certificate Customization
We’re improving certificate management by changing the content/text of certificate. Admins can now add a new optional field, “Market/Contract Number,” to certificates within the admin panel. This text field allows users to define a specific code.
[CDS Content] Nego rate “soirée étape” not showing
The problem with displaying correct information about the meal plan has been fixed. Instead of a half-board offer, we were displaying breakfast.
Enhanced Cart Experience with Custom Messages
The feature allows for displaying custom messages within the cart, providing timely information to users. Messages are visible only when the cart is in draft status and the logged-in user is a traveler or arranger. By strategically placing messages between cart tabs and trip details, we improve user engagement and deliver targeted information throughout the […]