NEWS

Goelett Blog

CSO
Articles

Behind the scenes: the excellence of our customer service

9 February 2026
When a hotel stay goes smoothly, it often feels effortless. Yet behind this apparent simplicity lies meticulous, and often invisible, work happening in the background. Goelett’s Customer Service Office (CSO) teams secure every hotel booking so travelers have… nothing to worry about. An organization designed at group level Within S4BT, hotel customer service combines global alignment with local expertise. Each ...
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Quick Search, Enhanced Arranging and Personalized Hotel Picks

16 August 2023
In the fast-paced world of business travel, convenience, efficiency, and user-centric experiences are paramount. At Goelett, we understand the evolving needs of our clients, and we are ...
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Articles

Eco widget: For greener journeys with Goelett

11 August 2023
At Goelett, we believe in the power of technology to make a positive impact on the environment. Therefore, we are delighted to announce the release of our ...
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Make a Mark : RSE et esprit d'équipe Make a Mark: CSR and team spirit
Events

“Make a Mark” – Embracing the Spirit of Giving Back

17 July 2023
At Goelett, we believe that together, we can create a positive impact and make a difference in the lives of those in need. Over the past months, ...
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Goelett mobile app OBT SBT for business travel and hotels
Articles

Towards an increasingly intuitive mobile app interface

17 July 2023
For more than a decade now, we’ve seen the trade of online booking tools evolving fast. Keeping up with the rising trend and increasing reliance on mobile ...
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Adoptez des déplacements professionnels plus respectueux de l'environnement grâce à l'estimation du rejet en CO² de vos déplacements avec Goelett
Articles

Embracing the Railway Revolution

17 July 2023
As Renfe has just launched its high-speed trains in France, Goelett is focusing on integrating railway services into its business strategy. With the liberalization of rail services ...
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