What is PNR?

A PNR contains the details of a passenger’s reservation and other information related to a passenger’s trip. PNRs can also contain information to assist airline/train personnel with passenger handling.The mandatory elements are:

What should I do if my flight is cancelled?

If your flight has been cancelled, and we are made aware early enough, will contact you, if not the airline will contact you as soon as possible. Please make sure that you have filled out the contact details in your profile before making your booking. To speak with a Goelett agent, contact the dedicated number […]

How can I change or cancel a flexible airline ticket?

Flight booking amendments must be done offline through a  agent by contacting the number or email listed in your itinerary. Please be aware that there is a 20 Euro charge for any offline action. Ticket re-booking and cancellations are subject to the airline’s policy. Please refer to your ticket confirmation voucher for the re-booking and […]

How do I change or cancel my flex airline ticket?

Flight booking amendments must be done offline through a  agent by contacting the number or email listed in your itinerary. Please be aware that there is a 20 Euro charge for any offline action.Ticket re-booking and cancellations are subject to the airline’s policy. Please refer to your ticket confirmation voucher for the re-booking and cancellation […]

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