Latest updates in Goelett

We have expanded our travel discount offerings by adding the MAX Jeunesubscription to the Goelett discount card database. Thanks to this integrationbusiness travelers aged 16-27 can use discounted travel on select TGV INOUI,INTERCITÉS and OUIGO. For more details and full benefits, please visit theofficial MAX Jeune website.

We have identified an issue where the current icon indicating PRO fares alsoindicated that a seat selection is possible for fares where seat selection isn’tavailable. This typically applies to second-class fares. To avoid any confusion,we have made a visual tooltip adjustment. Now, all PRO fares are marked asPRO 1RE instead of ESPACE …

Previously the whole agency’s information was retrieved based on the contactsinheritance. All data in the agency info popup was displayed based on their ownconfiguration as it was not inherited from the TMC. Now agency data such asname and address come from TMC configuration (not the inheritance), andcontact info (email, phone) is displayed …

By timely phasing out old imports and introducing new ones, we ensure thatour customers always have access to the best products. Trust us to provide youwith exceptional quality and service. If you have any questions contact yourcustomer support or account manager

We have introduced a new feature that empowers TMC admins with centralizedcontrol over post-ticketing modification functionalities. Admins can now easilyenable or disable ticket exchange for GDS directly from the Admin Panel.Previously, enabling and disabling Sabre or Amadeus ticket exchange optionwas hidden behind feature flags and managed by the Product outside ofGoelett admin …

We have enhanced the cancellation process for multi-passenger bookings withDeutsche Bahn offers. Due to the carrier’s limitation users cannot cancel asingle passenger’s segment within such bookings. Now, a clear messageinforms users that canceling a segment impacts all passengers, and checkboxes automatically reflect this for one-way trips where applicable.

We have improved the booking process within Goelett by addressing a crucial feedback regarding the TravelFusion booking experience. Previously, users encountered unclear error messages when attempting to rebook trips they believed had not been successfully processed. This led to confusion and unnecessary attempts to book the same trip again. Our update now …

To provide arrangers with more comprehensive information about drafts, we’ve enhanced the Draft Send to Arranger flow by incorporating analytical fields into the email template. This integration adds valuable insights, allowing arrangers to make informed decisions regarding draft further booking.

To address concerns related to travellers not reporting hotel on-spot issues, we made an update to the voucher’s Important Notes section. We replaced the phrase “please contact” with the more emphatic “the traveller should contact immediately.” This change aims to reinforce the importance of prompt communication regarding any on-site issues, empowering travellers …

We have enhanced the support communication process by providing direct access to support details from emails (offline reservation). When users receive confirmation vouchers via email, they will now have the option to view dedicated support contact information from the email itself. Additionally, admins can now provide two support email addresses or two …