Latest updates in Goelett

To provide arrangers with more comprehensive information about drafts, we’ve enhanced the Draft Send to Arranger flow by incorporating analytical fields into the email template. This integration adds valuable insights, allowing arrangers to make informed decisions regarding draft further booking.

To address concerns related to travellers not reporting hotel on-spot issues, we made an update to the voucher’s Important Notes section. We replaced the phrase “please contact” with the more emphatic “the traveller should contact immediately.” This change aims to reinforce the importance of prompt communication regarding any on-site issues, empowering travellers …

We have enhanced the support communication process by providing direct access to support details from emails (offline reservation). When users receive confirmation vouchers via email, they will now have the option to view dedicated support contact information from the email itself. Additionally, admins can now provide two support email addresses or two …

Building upon our previous enhancement to the multi-passenger booking approval process, we are now introducing the ability to cancel individual trip members independently within multipax Trainline bookings. This feature complements the existing approach, which ensures that only authorized individuals can approve or reject services for the entire booking. With this latest addition, …

We have addressed an issue related to user deactivations by ensuring that when a user is deactivated in Goelett, their profile is also deactivated in Sabre. This synchronization eliminates the possibility of ex-employees accessing their Sabre profiles and potentially committing fraud. This ensures that only active users have access to Goelett and …