Streamlined Train Search Navigation

We’ve improved the user experience for rail search results narrowed to a specific timeframe. Previously, the search criteria jumped +4 hours from the last train departure in the previous results. For an example this meant the first page showed trains departing between 10:00-14:00, but the next page jumped to trains departing after 18:00, not after […]

Adding AirPrice for Subscription Fare Validation in Sabre

We have implemented an improvement to the booking process for Air France Abonné-CFM (subscription) fares. This update ensures that the validity of user’s Air France subscription card is verified before finalizing the booking. Previously,  the booking process for Abonné-CFM fares did not automatically check the validity of the subscription card. This update introduces an additional […]

Updating Misleading Seat Selection Icon for 2nd-Class Fares

We have identified an issue where the current icon indicating PRO fares alsoindicated that a seat selection is possible for fares where seat selection isn’tavailable. This typically applies to second-class fares. To avoid any confusion,we have made a visual tooltip adjustment. Now, all PRO fares are marked asPRO 1RE instead of ESPACE PRO 1RE. This […]

Improved Booking Status Updates for Unconfirmed Ryanair Flights

We have identified an issue where travelers were not receiving timelynotifications when their LCC bookings were not confirmed after 72 hrs frombooking request. This could lead to confusion for travelers who were unawaretheir booking final status.To improve transparency, we made the following enhancement:72-hour follow-up: If the booking remains unconfirmed after 72 hours, anemail notification will be […]

Booking Error Resolved: Incorrect Phone Format

We identified and fixed a bug that caused booking errors during the finalization process. This issue arose due to an incorrect phone number (the system did not accept spaces in phone number format, leading to an error message). This issue have been addressed and does not impact the booking process.

Extend Ticket Voiding/Refund Options for Amadeus Bookings

This new feature expands ticket voiding and refund options for Amadeus bookings, providing travellers with greater flexibility and control over their travel arrangements. Now, even after an airline ticket has been issued, travellers have the option to cancel it within a specified time limit, ensuring that they don’t lose money due to unforeseen changes.  This […]

Enabled Multiple Transportation Options for Air/Rail Comparison Search

We are expanding the possibilities of our travel search functionality, enabling users to compare and choose between rail and air options simultaneously. This enhancement extends beyond the current PAO/GDS combination, now incorporating Trainline as a viable rail provider. With this update, users can seamlessly explore rail and air options within a single search, gaining valuable […]

Enabled Pre-ticketing Cancellation for NDC

We made it possible for users to cancel Travelfusion NDC airline bookings in the pre-ticketing state. This enhancement empowers bookers to manage their travel arrangements more flexibly and impact on error handling.

New Approval Flow for Trainline Multi-Passenger Booking

Trainline multi-passenger booking approval process has been enhanced to provide a more streamlined and secure experience for both travellers and arrangers. With the new approach, which mimics the setup for hotel booking flow, only the main traveller’s approver can approve or reject services, ensuring that only authorized individuals can make decisions that affect all travellers.

Online post-ticketing cancellation improvement

With this latest enhancement to the Admin Panel, Admins have the capability to enable Online Ticket Cancellation (OTC) directly within the platform, as well as set a specific timeframe before departure within which the cancellation feature can be activated. Admins can now adjust this setting based on TMC unique operational needs and preferences.

Request a demo

Request a personalized demo to unlock the potential of seamless booking with Goelett.
Explore how our online booking solution can enhance travel management at your company.

If you have any questions about your booking, please contact our dedicated team at travelsupport@goelett.eu.

Request a demo

The information you provide on this form will be used by Goelett to send you news about our brand. You have the right to access, modify, delete and port all data concerning you.