NEWS

Goelett Blog

CSO
Articles

Behind the scenes: the excellence of our customer service

9 February 2026
When a hotel stay goes smoothly, it often feels effortless. Yet behind this apparent simplicity lies meticulous, and often invisible, work happening in the background. Goelett’s Customer Service Office (CSO) teams secure every hotel booking so travelers have… nothing to worry about. An organization designed at group level Within S4BT, hotel customer service combines global alignment with local expertise. Each ...
Learn more
ArticlesEmployees profiles

Meet our team: Agnieszka Piekarska

22 January 2024
Meet the Goelett team: our series begins with Agnieszka Piekarska, VP Account Management. Account managers play a crucial role in the success of our company and our ...
Learn more

Entry into force of the additional tourist tax in Île-de-France

9 January 2024
The Finance Law for 2024 establishes an additional tax of 200% on the tourist tax from January 1, 2024, in the Île-de-France region. Experts, hoteliers, and other ...
Learn more
Article éditorial de ziad minkara sur l'industrie du voyage d'affaires Business travel industry editorial by ziad minkara

Edito by Ziad Minkara

5 January 2024
Dear members of the business travel industry, It is with great pleasure that I address you regarding the remarkable journey we have travelled together, embracing the core ...
Learn more

Goelett upgrades ISO 27001 Certification to the newest version (ISO27001:2022)

19 December 2023
Goelett is pleased to announce the successful renewal of the ISO 27001 certificate with upgrade to new version of the norm ISO 27001:2022. This important certification, granted ...
Learn more
Articles

Goelett streamlines train travel with enhanced ticketing solutions

13 December 2023
 In an era where sustainable transportation is no longer a preference but a necessity, train travel stands out as an eco-friendly alternative to air travel, offering a ...
Learn more

Goelett achieves Silver EcoVadis Certification

21 November 2023
Goelett is proud to announce that it has achieved a Silver EcoVadis Certification in 2023. This recognition places us within the top 25% of all companies assessed ...
Learn more
Events

Goelett’s first birthday

29 September 2023
The Goelett teams got together to celebrate their first year under the Goelett name. It was a fantastic opportunity for all the teams to celebrate successes, build strategy ...
Learn more
Articles

Trainline seat map

4 September 2023
How It Works  When booking 1st class tickets through Goelett, travellers will find the option to select their seats. The user-friendly seat map displays both available and ...
Learn more

Quick Search, Enhanced Arranging and Personalized Hotel Picks

16 August 2023
In the fast-paced world of business travel, convenience, efficiency, and user-centric experiences are paramount. At Goelett, we understand the evolving needs of our clients, and we are ...
Learn more

Request a demo

Request a personalized demo to unlock the potential of seamless booking with Goelett.
Explore how our online booking solution can enhance travel management at your company.

Please note: this form is not intended for travel support inquiries.
If you need help with an existing booking, please contact your travel manager or agency.
You can find their contact details by clicking on your initials in the main dashboard and selecting “Agency contact information.”