Latest updates in Goelett

In response to user feedback, our latest update introduces the capability to leave comments for hotels prior to completing their booking. The option to add comments is integrated as part of the travel booking process. Comments must be submitted before the booking is finalized; they cannot be edited post-booking. This functionality is ...

The bug involved displaying incorrectly negotiated rates. Users were not receiving negotiated rates when performing searches. Upon clicking “Show rooms,” only standard rates were displayed. Negotiated rates were only visible after clicking “Show more rooms.”

With the latest release, TMCs now have the capability to activate TravelFusion NDC, enhancing their service offerings with the following features: It’s important for TMCs to note that activating NDC services for specific airlines requires opening access with each airline individually.

In our ongoing effort to leverage AI for streamlining processes and enhancing collaboration with TMCs, providers, and users, we have implemented an advanced AI solution to ensure the accuracy of Ticket Time Limits across various airline formats.  This solution addresses inconsistencies in TTL determinations, especially from Special Service Requests elements, by analyzing ...

Goelett’s rail database now includes Ouigo trains, broadening our rail offerings with both high-speed (Grande Vitesse) and low-speed (Train Classique) options. Grande Vitesse trains offer two fare types, while Train Classique provides a single fare option. Additionally, Ouigo supports ticket exchanges and cancellations. High-speed trains come with a seat map feature, and ...

We have improved the booking process within Goelett by addressing a crucial feedback regarding the TravelFusion booking experience. Previously, users encountered unclear error messages when attempting to rebook trips they believed had not been successfully processed. This led to confusion and unnecessary attempts to book the same trip again. Our update now ...

We recently encountered an issue where CO2 emissions information wasn’t displaying for some airlines on the flight details page. Clicking the cloud icon, intended to show this data, resulted in an error message instead. This issue has been identified and resolved.

We identified and fixed a bug that caused booking errors during the finalization process. This issue arose due to an incorrect phone number (the system did not accept spaces in phone number format, leading to an error message). This issue have been addressed and does not impact the booking process.

We updated our platform to distinguish between cancellations initiated by system errors versus those made by travellers in the PNR. This refinement ensures clearer visibility and understanding of the reasons behind each cancellation, facilitating better management and response strategies for both users and support teams.

Air Côte d’Ivoire Loyalty Program Added to Supported Issuers.