Product releases and changelog
Explore the most recent changes, updates, and new features introduced in the Goelett app. Stay informed about our ongoing improvements, designed to enhance the user experience and optimize the application’s performance
To address concerns related to travellers not reporting hotel on-spot issues, we made an update to the voucher’s Important Notes section. We replaced the phrase “please contact” with the more emphatic “the traveller should contact immediately.” This change aims to reinforce the importance of prompt communication regarding any on-site issues, empowering travellers …
We have enhanced the support communication process by providing direct access to support details from emails (offline reservation). When users receive confirmation vouchers via email, they will now have the option to view dedicated support contact information from the email itself. Additionally, admins can now provide two support email addresses or two …
We have addressed an issue that prevented the smooth import of blacklisted suppliers for hotels from CSV files. This issue has been resolved, allowing admins to seamlessly import blacklist data for hotel suppliers without encountering errors.
We have enabled users to select a credit card as a preferred payment method for NDCx flights operated by Amadeus. This new option empowers users to streamline their booking process and avoid the need to re-enter their payment information each time they book an NDCx flight. To conveniently set a credit card …
Expanding the scope of mobile cancellation options, we’re now enabling cancellation for a wider range of services directly from the Goelett mobile app. This eliminates the need to switch between devices for booking management. Cancellation is now available for Trainline, Sabre, Amadeus, and Bene services. Pre-ticketing cancellations are now possible for all …
This new feature expands ticket voiding and refund options for Amadeus bookings, providing travellers with greater flexibility and control over their travel arrangements. Now, even after an airline ticket has been issued, travellers have the option to cancel it within a specified time limit, ensuring that they don’t lose money due to …
We are expanding the possibilities of our travel search functionality, enabling users to compare and choose between rail and air options simultaneously. This enhancement extends beyond the current PAO/GDS combination, now incorporating Trainline as a viable rail provider. With this update, users can seamlessly explore rail and air options within a single …
Building upon our previous enhancement to the multi-passenger booking approval process, we are now introducing the ability to cancel individual trip members independently within multipax Trainline bookings. This feature complements the existing approach, which ensures that only authorized individuals can approve or reject services for the entire booking. With this latest addition, …
We have addressed an issue related to user deactivations by ensuring that when a user is deactivated in Goelett, their profile is also deactivated in Sabre. This synchronization eliminates the possibility of ex-employees accessing their Sabre profiles and potentially committing fraud. This ensures that only active users have access to Goelett and …
We have addressed a customer feedback request to enhance the PNR editing experience by allowing users to customize the “PAR” element in MIS messages. This element, which is essential for maintaining access to PNR details after booking, can now be modified to any three-letter code. The default value remains “PAR,” but users …
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